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CASE STUDY:

Masterpiece Outdoor Living

Overview

Masterpiece Outdoor Living is a high-end outdoor design and build firmspecializing in custom decks, patios, and outdoor living spaces. When I joined, the company had begun investing in paid search with a third-party company but lacked the strategic structure needed to attract qualified leads and convert interest into consultations.

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My goal was to turn paid acquisition into a predictable, scalable growth channel while ensuring that every interaction reflected the craftsmanship and quality of the brand.

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The Challenge

Paid search was underperforming due to a lack of segmentation and message alignment.

At the time:

• Only one Google Ads campaign was running
• All traffic was directed to the homepage
• Messaging did not align with specific services or buyer intent
• Potential customers researching different projects received the same experience

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This approach limited both efficiency and lead quality. High-intent prospects searching for specific services—like glass wind walls or outdoor kitchens—were not landing on pages that spoke directly to their needs.

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The opportunity was clear: align messaging, intent, and user experience to improve conversion performance.

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The Insight

Home improvement buyers search with very specific intent. Someone searching for a replacement composite deck is in a very different mindset than someone searching for four-season space.

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Sending both audiences to the same page created friction and forced potential customers to do the work of finding relevant information themselves.

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To improve performance, the marketing experience needed to:

• Match search intent with tailored messaging
• Reduce friction in the user journey
• Highlight the craftsmanship and credibility of the brand
• Guide visitors toward a clear next step

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The Strategy

I redesigned the paid acquisition system around intent-driven campaigns and message-matched landing pages. The focus was not just generating traffic, but ensuring every click led to an experience that felt relevant, clear, and compelling.

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The strategy included three major shifts.

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1. Segmented Campaign Architecture

I restructured paid search into multiple campaigns based on service category and customer intent. Instead of one general campaign,

 

I created targeted campaigns for:

• Location Based
• Luxury/Custom Decks

• Mega Decks Television Show
• Problem/Solution
• Brand/Competition Search
• Seasonal Project Interest

 

This allowed each campaign to deliver more relevant ad copy, keywords, and landing experiences tailored to what customers were actually searching for.

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2. Dedicated Landing Pages

Rather than sending traffic to the homepage, I developed service-specific landing pages designed to convert high-intent visitors.

 

Each page featured:

• Clear, intent-driven headlines
• Project photography showcasing craftsmanship
• Focused value propositions
• Trust-building elements such as testimonials and project highlights
• Simplified calls-to-action for consultations

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The goal was to create a seamless path from search → message → action.

 

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Transforming Paid Search into a Scalable Lead Engine

MOL - Lux grey gradient.png
Mega Decks gradient.png
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3. Continuous Performance Optimization

With the new campaign structure in place, I optimized performance through ongoing testing and refinement.

 

This included:

• Ad copy testing
• Keyword refinement
• Bid adjustments
• Landing page messaging improvements
• Budget allocation based on performance data

 

These adjustments helped improve efficiency while continuing to grow traffic and lead volume.

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The Results

The new system significantly improved both performance and lead generation.

Year-over-Year Results

• 132% increase in qualified leads
• Cost-per-click reduced from $3.85 to $1.20
• Significant increase in total paid traffic
• Improved click-through rates across campaigns
• Stronger alignment between user intent and landing experience

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By restructuring campaigns and aligning messaging with buyer

intent, paid search evolved from a simple advertising channel into

a consistent source of high-quality project inquiries.

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MOL - paid results.png

The Impact

Beyond performance metrics, the new approach helped reinforce the brand’s position as a premium outdoor living builder.

 

Prospective clients arriving from search now encountered:

• Messaging tailored to their project type
• Visual proof of craftsmanship
• Clear next steps to start their project

The result was a more cohesive marketing experience—one that better reflected the quality and professionalism of the company itself.

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My Role

End-to-end strategy and execution, including:

• Paid search strategy
• Campaign architecture
• Keyword research and targeting
• Ad copywriting
• Landing page strategy, design, and copy
• Conversion optimization
• Performance analysis and reporting

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Key Takeaway

When marketing aligns search intent, messaging, and user experience, paid acquisition becomes more than a traffic source—it becomes a scalable growth engine.

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By restructuring campaigns and creating message-matched landing experiences, we transformed paid search into one of the company’s most effective lead generation channels.

©2023 by Kristen Unroe

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